Frequently Asked Questions
Find answers to common questions about your shopping experience
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our support team within 30 minutes of placement to request changes.
Do you offer international shipping?
Currently, Rockmans ships to domestic addresses and selected international locations. Shipping costs and times vary by destination.
How can I track my parcel?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options like Afterpay and Klarna.
Are in-store returns available for online purchases?
Yes, online orders can be returned to any Rockmans physical boutique provided you have your digital tax invoice.